Travel Megatrends 2019: Labor Shortages Force a Wake-Up Call

Amanda Berglund / Skift

That difficulty in finding workers, particularly for lower-paying jobs such as housekeepers, highlights a growing labor shortage problem in the United States. Amanda Berglund / Skift

Skift Take: From cockpits to guest rooms, the travel and tourism industry confronts a dire need in finding and training qualified job applicants to fill their needs. Training and rewarding workers in even the lowest-paying jobs is vital because they can make or break a brand or a trip.

— Dennis Schaal

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Self-Cleaning Hotel Rooms Have Arrived

Hotel Ottilia

The junior suite at Hotel Ottilia in Copenhagen, Denmark. The newly opened hotel uses a self-cleaning technology for its rooms. Hotel Ottilia

Skift Take: Hotel Ottilia says the new technology — an invisible disinfectant — cuts down on labor costs and makes cleaning faster. But it’s a big investment with ongoing costs, and it’s not yet clear that it’s worth it.

— Isaac Carey

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IHG Confirms Plans to Add Dynamic Pricing to Hotel Award Bookings

Evaristo Antonio Regalado Robles / Flickr

The InterContinental Real Santo Domingo Hotel in the Dominican Republic is pictured in this photo from 2017. IHG is adding dynamic pricing for loyalty award bookings. Evaristo Antonio Regalado Robles / Flickr

Skift Take: IHG plans to experiment with moving award pricing in its Rewards Club loyalty program to a dynamic model, which will allow it to price rooms according to demand. The details — and the impact on loyalty program members — will take shape through the year.

— Grant Martin

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U.S. Airlines Battle Over Access to Tokyo’s Preferred Airport

Masahiro Takagi / Flickr

U.S. airlines want to win new rights to fly to Tokyo Haneda, pictured here in a photo from 2016. Masahiro Takagi / Flickr

Skift Take: Delta Air Lines wants U.S. regulators to award it a disproportionate number of slots at Tokyo’s Haneda Airport, a preferred airport among business travelers. Other airlines disagree, but Delta probably does deserve better access, as it is the only one of the big three U.S. carriers without a Japanese partner.

— Brian Sumers

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