Travel Advisors Can Be Part of Overtourism Solutions

Bloomberg

Travelers form at crowd at JFK International Airport. Travel advisors recommend that people sometimes travel during the off-season. Bloomberg

Skift Take: Overtourism is becoming a bigger problem for popular destinations, having a negative impact on local communities as well as on the visitor experience. Travel advisors can help the situation by suggesting alternatives to crowded places and times to take trips.

— Maria Lenhart

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Overtourism Has Travel Advisors Telling Their Customers to Please Go Somewhere Else

Bloomberg

Travel agencies have been giving their customers suggestions on where to go to avoid overtourism. Bloomberg

Skift Take: While everyone has heard horror stories of overcrowded destinations, hostile locals, and lining up for hours for a glimpse of a tourist attraction, travel advisors are still faced with requests to visit the world’s most popular places. They have a dilemma: Do they make the booking or risk losing the business by recommending alternatives?

— Allan Leibowitz

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Hispanic-Owned Travel Agency Emphasizes Trust as Key Selling Point

Express Travel

Olga Ramudo, owner of Express Travel in Coral Gables, believes the agency needs to sell trust more than service for its largely Hispanic clientele. Express Travel

Skift Take: Express Travel, a travel agency serving a largely Hispanic customer base, has built an extensive clientele over the past 30 years. Relationships, community involvement, and intimate awareness of how its clients like to travel have a lot to do with its success.

— Maria Lenhart

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Chase Partners With SBE Hotels to Offer Exclusive Sapphire Card Benefits

sbe hotels

The landing page of SBE’s new booking portal through which Chase cardholders can earn special perks. sbe hotels

Skift Take: A new partnership with SBE hotels will make Chase’s Sapphire Reserve card slightly more competitive with American Express and its Platinum line of cards. But SBE’s limited footprint and any potential booking cost differences may not be enough to satisfy Chase’s most hungry travelers.

— Grant Martin

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JetBlue and Alaska Feel Pinch From New U.S. Transcontinental Fare War

Alaska Airlines

Alaska Airlines reduces its unit revenue guidance for the first quarter. The airline said there’s a glut of capacity on transcontinental routes. Alaska Airlines

Skift Take: If you’ve invested in Alaska Airlines or JetBlue Airways, you’ll feel squeezed by this transcontinental fare war. But if you’re a traveler, you’ll love it.

— Brian Sumers

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Southwest and American Respond to Maintenance Workers’ Public Disputes

Stephen M. Keller  / Southwest Airlines

Southwest is negotiating with its mechanics union. Pictured is one of the airline’s Boeing 737s in Salt Lake City. Stephen M. Keller / Southwest Airlines

Skift Take: It is not rare for an airline’s operation to suffer when a major work group is unhappy with contract negotiations. Pilots and maintenance technicians have considerable authority to defer an issue, or to demand it be fixed right away.

— Brian Sumers

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