Travel Advisors With LGBTQ Clients Need to Know Local Norms

Jae C. Hong  / Associated Press

Jose Guerrero, left, and Patrick Rodriguez chat before their wedding ceremony in West Hollywood, California on July 1, 2013. Travel advisors need to know where it is safe to travel for their LGBTQ clients. Jae C. Hong / Associated Press

Skift Take: LGBTQ consumers are a particularly well-traveled and high-spending business source for travel advisors. Serving them requires knowledge and sensitivity about their preferences, as well as the legal and cultural landscape in various destinations.

— Maria Lenhart

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Travel Advisors Serving LGBTQ Travelers Must Know All the Nuances

David Poller  / Zumba Press/Corbis

Members of San Diego, California’s LGBT community and supporters celebrated decisions by the U.S Supreme Court seen as victories for gay marriage rights in 2013. David Poller / Zumba Press/Corbis

Skift Take: Travel advisors serving the LGBTQ community need to be familiar with norms and laws affecting their clients in destinations around the globe. That doesn’t mean banning every unfriendly destination, but does require knowing how to deal with them.

— Paul Biasco

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Consumers Lead the Sustainability Debate, Says InterContinental CEO

World Travel and Tourism Council

Delegates at the World Travel and Tourism Council Global Summit in Seville. Consumers are out in front of governments when it comes to sustainability, said IHG CEO Keith Barr. World Travel and Tourism Council

Skift Take: Of course the tourism industry could do a better job dealing with sustainability. But the bigger issue is that one of its key components — air travel — is a significant contributor to climate change.

— Patrick Whyte

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AirAsia CEO Looks to Disrupt Again, This Time in Online Travel

AirAsia Group.

AirAsia Group’s headquarters, RedQ, at Kuala Lumpur International Airport. AirAsia Group.

Skift Take: Tony Fernandes is taking AirAsia on “the final part of the company’s evolution,” one that will see the airline become a tech player. But it’s one thing to disrupt legacy carriers, and another to disrupt the disruptors in the online travel space. He disagrees, of course.

— Raini Hamdi

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Former United CFO Looks to Start Budget Airline Serving Secondary Airports

Hannah Sampson  / Skift

A traveler looks at an information board at Fort Lauderdale-Hollywood International Airport on Nov. 28, 2018. This secondary airport is the kind that Andrew Levy would like to serve with his new proposed airline. Hannah Sampson / Skift

Skift Take: It’s nothing short of bold to launch an airline these days, but Andrew Levy thinks his can offer something new. With David Neeleman showing similar chutzpah, this could get interesting.

— Tom Lowry

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