Travel

American Airlines Warns One of Its Regional Airlines to Improve

Glenn Beltz / Flickr

Mesa Air Group operates Bombardier CRJ900 aircraft for American Airlines Glenn Beltz / Flickr

 

Skift Take: U.S. regional airline Mesa Air Group has a relentless focus on costs. But with major carriers trying to increase their customer satisfaction scores, Mesa will need to raise its reliability to win and retain business.

— Brian Sumers

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